CORPORATE AND DELIVERY INFORMATION FreshFlora.com (A Division of Fresh Flora Designs, A+ Flowers, Inc., Atlas Flowers, and Flowers by Freshflora) Anaheim, California, U.S.A. Diamond Bar, California, U.S.A. Los Angeles, California, U.S.A. Laguna Beach, California, U.S.A. 1-800-475-3370 freshfloradesigns@yahoo.com About Our Services As one of the leading florists in the U.S., Fresh Flora Designs delivers elegant roses, fresh flower bouquets, blooming and green plants, and fruit and goodies baskets throughout the U.S. and Canada via its computerized sending system and network of professional affiliate florists. A complete menu of popular items is available online for birthdays, anniversaries, get well wishes, new babies, holidays, expressions of sympathy, and almost every other occasion. Each gift is professionally designed and delivered, to ensure the highest level of quality and service. A personal enclosure card message is included at no extra charge, and satisfaction is always guaranteed. Same-Day and Next-Day Delivery in U.S. and Canada In the U.S. and Canada, same-day delivery is generally available Monday through Saturday on orders received before 12:00 noon in the recipient's time zone (excluding holidays and peak floral delivery periods). Otherwise, next-day delivery is the norm. Peak Floral Delivery Periods IMPORTANT -- At peak floral delivery periods, such as Valentine's Day, Easter, and Mother's Day, please order at least one to two days in advance (during business hours) to ensure timely delivery. Sundays and Legal Holidays Delivery service is NOT available in most areas on Sundays or legal holidays. So, while every effort will be made to accommodate such deliveries when possible, items requested for delivery on a Sunday or legal holiday may be delivered the day before or day after the date requested, if necessary. Requests for A.M. or P.M. Delivery On orders received at least 24 hours in advance (excluding peak floral delivery periods), we will be happy to honor requests whenever possible for AM delivery, PM delivery, or delivery by a specific afternoon time (e.g., by 4:00 p.m.) Please note, however, that in some cases the time of delivery is beyond our control and cannot be guaranteed. Credit Cards, Tax, & Service Charge your online purchase with Visa, MasterCard, American Express, Discover, and Diners Club. Prices for each item are displayed online (in U.S. dollars.) Applicable sales tax (7.75%) and reduced service fee ($9.95 per delivery in U.S. and Canada) are additional. Commercial Services Fresh Flora Designs specializes in serving corporate customers with the finest in flowers, plants, and fruit baskets for business gifts, sympathy expressions, employee programs, and nationwide promotions. For large, multiple orders, commercial volume discounts are available. For additional information, call and ask for an INTERNET REPRESENTATIVE. Our main phone number is 1-800-475-3370. 100% Satisfaction Guaranteed If you are not completely satisfied with the quality of one of our products, please contact us immediately by electronic mail or phone, and we will provide a replacement or make any other appropriate arrangements. Items Displayed Online For your shopping convenience, a wide variety of popular items may be viewed online. Each of these beautiful gifts is individually designed with the freshest flowers available. Of course, while the items shown are all representative of overall style, color scheme, and value, specific flowers and containers may vary in some cases due to design interpretation and availability or to meet our quality standards. International Orders We would need 2-3 business days in advance to deliver anywhere outside the United States. If our network does not cover a certain region or area, we will notify you as soon as possible. Pictures shown on our website may differ from arrangements made internationally. We can only request a second choice similar to the description and filled to the value of the order.